Under general direction designs, supports, maintains, and evaluates computer networking and telecommunication systems; installs, configures, and maintains computer servers; configures and maintains employee computers, e-mail, phone, and dial-up user accounts and databases; performs other related duties as assigned.
Network Administration/Server Support Oversees the day-to-day operation of computer networks including hardware/software support, training, and special projects; plans, designs and implements data connectivity for local area network (LAN) and wide area network (WAN) systems; assists in coordinating special projects including network related wiring plans, LAN/WAN hardware/software purchases, and system installation, backup, maintenance and problem solving; assists in providing network and remote connectivity hardware/software support; maintains LAN user documentation including hardware/software applications, support logs and other related information; researches and recommends network and server hardware and software; assists in installing, designing, configuring, and maintaining system hardware and software; analyzes and troubleshoots the network logs and tracks the nature and resolution of problems; monitors usage to ensure security of data and access privileges; installs, supports and maintains network servers and appliances; establishes and maintains user accounts, profiles, file sharing, access privileges and security; performs daily server tape backups; researches, analyses, monitors, troubleshoots and resolves server or data network problems; develops, maintains and implements network support, and archiving procedures; researches and evaluates new technologies related to computer networking; assists in planning, coordinating and consulting with vendors and clients for hardware/software purchases, product services and support; recommends and specifies the purchase of related products and services; keeps current regarding new hardware/software products for system enhancements; performing scheduled network tasks, updating anti-virus definition files, monitoring network servers, and providing internet and intranet user support, and specialized training.
E-mail/Internet/Database Support: Establishes and maintains user e-mail accounts; provides e-mail training and software support; provides e-mail documentation and updates user manual as needed; insures that computer software and applications adhere to the organizational plan;
Telecommunications Support Plans: Coordinates the ordering and installation of telecommunications and data systems equipment and cabling; researches, analyzes, troubleshoots and resolves telecommunications related problems; develops and implements telecommunications operational procedures; creates and/or modifies voicemail boxes and call features; installs telecommunications equipment and provides support for handsets, pagers, cellular phones, voicemail and new/emerging telecommunications-related technology; inventories telecommunications equipment.
Minimum Qualifications
Education: Any combination of education and training equivalent to possession of a bachelor's degree in management information science, computer science, information engineering or other related areas, such education should be at a level which demonstrates the ability to perform duties comparable to those listed herein. Possession of a Network Administration Certificate is preferred.
Training and Experience: Experience in all areas of local and wide area networks management and administration including system configuration, setup, troubleshooting, planning, designing, implementation, and user support; experience installing and supporting Microsoft server technologies; experience supporting telecommunications equipment is preferred.
Knowledge of: Working knowledge of local and wide area networks (LAN/WAN), internet/intranet, e-mail systems, telecommunications and data communications computer operating systems, software packages, software utilities, proper records maintenance and storage for local and distributed environments.
Skill and Ability to: Plan, design, and maintain data networks and servers; provide technical support to users; administer day-to-day operation of networks and servers; implement LAN/WAN maintenance and management procedures; communicate effectively in both oral and written form; explain technical concepts in non-technical terms to staff; read, interpret and apply technical data processing manuals and related documents; keep current by reading, interpreting, and applying information presented in trade journals, newspapers, and magazines; prepare clear and concise written communications; research technical manuals and guides to respond to questions and solve personal computer problems; prioritize requests, organize, schedule, and coordinate a variety of activities and projects; ability to learn new software and hardware packages; adapt to changes in technology; work independently and as a team member; establish and maintain cooperative working relationship with all those contacted during the course of work.
Compensation & Benefits
Salary is commensurate with a candidate's overall experience
and skill set and is very competitive within the market.
Benefits include medical insurance (Blue Cross/Blue Shield),
life insurance, short and long term disability, paid holidays, vacation, and sick time.
Location
Beverly, Massachusetts
Contact
Nolij Corporation
152 Conant Street
Beverly, Massachusetts 01915
Attn: Human Resources
